Developer Support & API Contact
Integrations, Technical Support, and Partner Access
Need help troubleshooting an endpoint, requesting rate-limit increases, or building a custom ATS integration? Our developer relations and API engineering teams are here to support your build.
Dedicated Engineering Channels
| Request Type | Direct Endpoint / Channel | Expected Turnaround |
| Integration & Debugging Support | devsupport@talentbuzz.online |
Within 4–8 business hours |
| Enterprise API & ATS Partnerships | api-partners@talentbuzz.online |
Within 1 business day |
| Rate-Limit & Quota Adjustments | quota@talentbuzz.online |
Within 24 hours |
| Critical Webhook / Ingestion Failures | incident@talentbuzz.online |
< 30 minutes (24/7 triage) |
Developer Support Request
(Embed this form on your API developer portal)
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Developer Work Email:
[ engineering@yourcompany.com ] -
App / Client ID:
[ tb_client_xxxxxxxxxxxx ] -
Integration Environment:
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[ ] Sandbox / Test
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[ ] Production
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Topic:
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[ ] Authentication & OAuth 2.0 Scopes
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[ ] Webhook Delivery & Signature Verification
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[ ] Job Posting / Feed Ingestion Issues
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[ ] Rate Limit (HTTP 429) Increase Request
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[ ] Bug Report / Unexpected API Response
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Affected Endpoint & Request ID:
[ e.g., POST /v1/jobs | X-Request-ID: req_98a7bc... ] -
Payload & Error Details:
[ Include raw JSON response, HTTP status code, and reproduction steps (omit private keys) ]
👉 [ Submit Support Ticket ]
Self-Service Technical Resources
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Interactive API Reference: Test endpoints live in our sandbox via docs.talentbuzz.online.
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Live System Latency & Uptime: Monitor endpoint availability and regional response times at status.talentbuzz.online.
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Identity & Key Management: Rotate client secrets, update redirect URIs, and manage OAuth apps via auth.talentbuzz.online.
API Incident Reporting
If you observe reproducible 5xx Server Error spikes, dropped webhooks, or elevated latency across our core gateways (api.talentbuzz.online/v1/*), verify live incident logs at our status page or escalate directly to incident@talentbuzz.online with your application’s X-Request-ID headers.
